▸ Help center · Safari-specific

Desert safari
FAQ.

Real questions from guests before they book. Tap a topic chip below or scroll through.

Topics8 categories
Questions25+
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Hours06:00–21:00
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BookingPickupPricingKidsFoodPrivate safariCancellationSafety

Booking

How do I book a desert safari?+
Message us on WhatsApp at +971 52 440 9525 with your dates, group size and package preference. The team confirms availability and sends a booking confirmation within minutes during 06:00-21:00.
Can I book on the same day?+
Most slots accept same-day bookings until 11:00 for evening safaris and 22:00 the night before for morning safaris. Sunset slots October-April fill 1-2 days ahead.
Do I pay in advance?+
No advance payment. Book on WhatsApp, pay at the camp on arrival. Card and cash both accepted.

Pickup

Is hotel pickup included?+
Yes on every package except Standard / Premium BBQ Camp (which are camp-only at AED 125 / 250). The 1-hour and longer packages include free pickup and drop-off at any Dubai hotel.
How does pickup work?+
We confirm the pickup window on WhatsApp the day before. The Land Cruiser arrives at your hotel reception. Tell the driver your room number if running late.
Where is the camp?+
Lahbab desert, about 45 minutes south-east of Downtown Dubai via E66 / Hatta road. Pin shared on WhatsApp at booking.

Pricing

What's the cheapest safari?+
Standard BBQ Camp at AED 125 per person — camp-only, no pickup, no dune bashing. The cheapest with dune bashing + pickup is the Morning Safari at AED 225 adult.
What's the most popular package?+
Evening Safari + BBQ at AED 240 adult / AED 225 child. About 60% of all bookings.
Are prices per rider or per group?+
Mostly per person (adult / child rates). Private safaris are per car — AED 799 for private morning (up to 6 pax), AED 1,400 for private evening (up to 6 pax).

Kids

What age can children join?+
All ages welcome. Kids 0-2 ride free on a parent's lap. Kids 3-12 pay child rate. Teens 13+ pay adult rate.
Is dune bashing safe for kids?+
Yes — driver pace adjusts on family routes. Tell us at booking if a gentler route is preferred.
What about the 90cc kids quad?+
Available as add-on at our Lahbab camp during the safari — kids 9-12 ride a speed-limited Yamaha 90cc on the fenced kids track. AED 150 for 30 minutes.

Food

Is the BBQ halal?+
Yes — all meat is halal. Standard buffet covers chicken, lamb, kebabs, fish on the non-veg side and hummus, salads, rice, vegetable dishes on the veg side. Desserts and unlimited soft drinks included.
Are vegetarian options available?+
Yes — full vegetarian buffet alongside non-veg. Vegan options available with notice.
Are allergies handled?+
Yes — tell us at booking and the camp prepares accordingly. We handle gluten-free, dairy-free, nut-free with notice.

Private safari

Why book private?+
Private 4x4 with dedicated driver, flexible pace, private camp seating, no shared schedule. AED 799 per car (morning, up to 6 pax) or AED 1,400 per car (evening + BBQ, up to 6 pax).
Up to how many in a private car?+
6 passengers in one Land Cruiser. Larger groups split into multiple private cars or book the Group Safari Package.
Can I add anniversary cake?+
Yes — private packages support cake, decorated table, dedicated photographer with 24-hour notice.

Cancellation

What is the cancellation policy?+
96 or more hours before departure incurs no cancellation fee. 72 or more hours incurs a 50% fee. Under 24 hours, same-day cancellations and no-shows incur a 100% fee.
What if you cancel for weather?+
If we cancel for safety reasons (extreme weather, low visibility, sandstorm), we offer reschedule or refund. Confirmed by team on WhatsApp.

Safety

Is dune bashing safe?+
Yes — DTCM-licensed drivers, air-conditioned Land Cruisers with seatbelts, established Lahbab routes, daily vehicle checks. The pace adjusts on request.
What about COVID precautions?+
Vehicles cleaned between groups, air filtration on. Mask not required but team can wear if you prefer.
Is the camp wheelchair-accessible?+
Partially — main camp seating is accessible, but the camel ride and sandboarding are not. Tell us in advance and we adjust the programme.
▸ Cancellation policy

Plans change.

96+ hrs aheadNo cancellation fee
72+ hrs ahead50% cancellation fee
Under 24 hrs100% cancellation fee
Same-day / no-show100% cancellation fee
Full cancellation policy →
▸ Pre-arrival planning

Before you book.

Best season. October to April for evening safari — comfortable temperatures, dramatic sunsets, peak BBQ + show atmosphere. May to September shifts the recommendation to morning safari only because evening sand stays hot until midnight.

Booking lead time. Same-day bookings available until 11:00 for evening safaris. Sunset slots fill 1-2 days ahead October-April. Group bookings 8+ pax need 24-48 hours notice. Private safaris with add-ons need 48 hours.

Family planning. Kids 0-2 ride free on parent's lap. Kids 3-12 pay child rate. Teens 13+ pay adult rate. Family Safari Package bundles 2A + 2C at saver rate.

Dietary requirements. Halal meat across the buffet. Vegetarian options always available. Gluten-free, dairy-free, nut-allergy handled with notice — message us on WhatsApp at booking.

▸ Day-of expectations

What to expect.

Pickup. Land Cruiser arrives at hotel reception. Tell your driver where to find you (lobby, valet, side entrance). 45-minute drive to Lahbab via E66.

Dune bashing. Tyre pressure dropped at the access point, safety briefing covers what to expect on dune climbs. 30-minute roller-coaster route through Lahbab's mid-grade ridges. Photo stop at the high crest at golden hour.

Camp arrival. Welcome with karak chai or Arabic coffee, dates. Henna painting station opens. Photographer at the Arabic dress photo opportunity.

Camel ride. Short tame-camel ride. Camels are large but gentle; the handler lifts kids on while the camel sits. Most kids 4+ enjoy it.

Sandboarding. Soft dune face. Boards available at the camp. Kids and adults welcome; experience not needed.

BBQ buffet. 19:30-20:45. Veg + non-veg, unlimited soft drinks, tea, coffee, water.

Shows. 19:45 belly dance. 20:15 tanoura whirler. 20:45 fire show.

Drop-off. 21:30 hotel return. Marina hotels first, downtown last.

▸ Ready to book?

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