Pickup & Transfer

Door-to-dune transfer.

Free hotel pickup on multi-hour rides across three emirates. Self-drive guests can also meet us at the Lahbab Desert camp directly.

Dubai Pickup

Free pickup across Dubai.

Multi-hour rides and packaged tours include a shared hotel pickup. Send your hotel and we'll set the window.

Downtown Dubai
Burj Khalifa - DIFC
Dubai Marina
JBR - Bluewaters
Palm Jumeirah
Atlantis - Nakheel
Business Bay
Canal - Marasi
Jumeirah
La Mer - Beach Hotels
Deira
Old Dubai - Gold Souk
Al Barsha
Mall of the Emirates
Dubai Creek
Festival City - Garhoud
Abu Dhabi & RAK

Cross-emirate pickup zones.

Abu Dhabi and Ras Al Khaimah pickup is available - longer drive, so the day plan is shifted earlier or later.

Abu Dhabi Corniche
Etihad Towers - Heritage
Yas Island
Theme Parks - Marina
Saadiyat
Beach Hotels - Louvre
RAK Marjan
Resorts - Beach Strip
RAK Hamra
Waldorf - Hilton
Transfer Options

Shared, private or meet us at camp.

Shared hotel pickup

Free on multi-hour bookings. Other guests may be in the same vehicle. Pickup window is 30-45 minutes wide.

Private 4x4 transfer

Dedicated driver, exact pickup time, ideal for families and hotels outside standard zones. Quoted on request.

Meet at the camp

Self-drive guests usually meet at Lahbab Desert camp. Free parking, restrooms and a Google Maps pin shared in the WhatsApp confirmation.

FAQ

Quick questions.

Is hotel pickup free?+

Yes - shared hotel pickup is free across Dubai, Abu Dhabi and Ras Al Khaimah for multi-hour rides and packaged tours like the BBQ desert safari and the hot-air balloon. Self-drive 30-minute buggy slots usually meet at the camp.

How will I know when the driver is here?+

We send a WhatsApp message the night before with the exact pickup window, then a fresh message on the day with the driver's name, vehicle and live ETA when he is on his way.

Can I book a private transfer?+

Yes - a private 4x4 with a dedicated driver is available across Dubai, Abu Dhabi and Ras Al Khaimah. It's the easiest option for families with kids, hotels outside the standard pickup zones, or guests who want a faster door-to-camp run.

Where do self-drive guests meet?+

Most 30-min and 1-hour self-drive buggy and quad sessions meet at the Lahbab Desert camp, around 40 minutes south-east of Downtown Dubai. We share a Google Maps pin in the WhatsApp confirmation.

Cancellation Windows

Same clear booking rules.

Standard non-group bookings use the same time-bound policy on every support page.

96+ hours before rideNo cancellation fee.
72+ hours before ride50% cancellation fee.
Under 24 hoursSame-day cancellation or no-show has a 100% cancellation fee.
Need More Help?

Talk to a real person.

Our desk team is at +971 52 440 9525 on WhatsApp. Send your booking question, route plan or quote request - average reply under three minutes during operating hours.