Reservations 06:00–22:00 GST

Contact
Us.

WhatsApp is the fastest channel — reply within 5 minutes during operating hours. Phone, email, and contact form below for non-urgent queries. Pickup model: free Dubai hotel pickup across most silos.

WhatsApp+971 52 440 9525
Hours06:00–22:00
Reply<5 min
▸ Reach us

Four channels.

📱 WhatsApp

+971 52 440 9525

Fastest channel. Reply within 5 minutes during 06:00–22:00 GST.

📞 Phone

+971 52 440 9525

Voice calls accepted during 06:00–22:00 GST.

✉️ Email

[email protected]

Non-urgent queries, document submissions, multi-day expedition planning. 24-hour reply.

📍 Address

Warsan Tower, 1st Floor, Office 106
Al Rabee'a 2, Al Thanyah First
Barsha Heights, Dubai, UAE

DTCM-licensed Dubai office. View on Google Maps.

▸ Or send a message

Quick contact form.

For fastest reply use WhatsApp. Form submissions reply within 24 hours.

▸ Channels

WhatsApp, phone, email, contact form.

WhatsApp at +971 52 440 9525 is the fastest channel — reply within 5 minutes during 06:00–22:00 GST. Outside operating hours, messages get the next-morning reply. WhatsApp keeps a thread of past quotes and confirmations, useful for guests booking multiple silos or returning trips.

Phone: same number, +971 52 440 9525. Voice calls accepted during 06:00–22:00 GST. For non-urgent enquiries, WhatsApp is preferred; phone is the right channel for urgent same-day requests or guests without WhatsApp access.

Email: [email protected] for non-urgent queries, document submissions (corporate booking forms, invoice requests), or detailed multi-day expedition planning. Reply within 24 hours during weekdays.

Contact form on this page captures the same fields the WhatsApp first-message template asks for: dates, group size, pickup origin, activity preference, optional budget hint. Submissions route to the reservations team.

▸ Service areas + pickup

Dubai, Abu Dhabi, Ras Al Khaimah coverage.

Dubai pickup is included free across the standard silos (dune-buggy, quad biking, desert safari, hot air balloon, camel ride, dirt biking). Coverage spans every major hotel zone — Downtown, Marina, JBR, Palm Jumeirah, Bluewaters, Business Bay, DIFC, Deira, Jumeirah, Al Barsha, Discovery Gardens, Dubai Silicon Oasis, JLT.

Abu Dhabi pickup runs from any Abu Dhabi hotel (Corniche, Yas Island, Saadiyat, Reem) plus DXB and AUH airports. Pickup is part of the AD expedition quote — no separate transfer fee. Drive times: Dubai → Sweihan ~1h15min, Dubai → Liwa ~3h, Dubai → Empty Quarter edge ~3h30min, Dubai → Al Ain ~1h30min.

Ras Al Khaimah pickup runs from any RAK hotel (Al Marjan Island, Mina Al Arab, Al Hamra) plus DXB and RKT airports. Drive times: Dubai → RAK desert ~1h15min, Dubai → Jebel Jais base ~1h30min, Dubai → Wadi Shawka trailhead ~1h30min.

Other-emirate pickups (Sharjah, Ajman, Fujairah) handled route-by-route; mention origin at the first WhatsApp message and the team confirms feasibility and any incremental transfer cost.

▸ Office and operating address

Visit our Dubai office.

Buggy Ride Dubai
Warsan Tower, 1st Floor, Office 106
Al Rabee'a 2, Al Thanyah First
Barsha Heights, Dubai, United Arab Emirates

Phone / WhatsApp: +971 52 440 9525
Email: [email protected]
Hours: 06:00–22:00 GST · Daily · DTCM Licensed

The team does not run a public walk-in showroom — bookings happen via WhatsApp, phone, email, or contact form. The launch site address (Lahbab, Margham, Sweihan, etc.) is shared with the booking confirmation. Corporate clients setting up purchase orders should email [email protected] with the details required by their finance team — the operator returns invoice templates within one working day.

▸ Cancellation policy

Plans change.

96+ hrs aheadNo cancellation fee
72+ hrs ahead50% cancellation fee
Under 24 hrs100% cancellation fee
Same-day / no-show100% cancellation fee
Full cancellation policy →